Terms & Conditions

our booking terms

Terms and conditions


Half price Essex & Kent Journeys:

Offer valid from 30th March 2020 to 30th November 2020 
 

Half price journeys to/from Essex & Kent works by us matching you with a driver closest to your start/destination who is heading to/from work  thus enabling your driver to be able to offer these special discounted rates.

Our online quote system uses google maps to generate your estimate.Due to the limitations of google maps compared to your drivers own route planning knowledge , the online quoted fare will always be the Maximum price that you will pay for your journey.

Your driver will start his/her meter at the start of the journey and apply your 50% discount from the total metered fare at your destination.should the total metered fare less 50% discount be More than your quoted price ,you will only pay the online quoted price for your journey, however should the total metered fare after 50% discount is applied be lower than your online quoted price , this is the price to be paid to your driver.

eg. 
online quote - charing cross to basildon £66.16
actual metered fare £120.00 less 50% discount £60 - you pay £60
actual metered fare £140.00 less 50% discount £70 - you pay £66.16

Should your destination change  or any additional pick ups or drop offs added after your booking is confirmed , then then the fare will automatically revert to 50% discount of the metered fare and the online quoted price will no longer apply.

minimum final value fare after discount  is £40

eg.
online quote - charing cross to welling £40.00
actual metered fare £60.00 less 50% discount £30.00 , Minimum Fare of £40 applies.


A £10 deposit is required at the time of booking with the remainder to be paid by card or cash , direct to your driver.

Cancelling your journey

No fee will be charged for cancellation by yourself if cancelled with at least 12 hours notice. 
Journeys cancelled by you with less that 12 hours notice will incur a cancellation fee equivalent to your booking deposit (currently £10)

Should you wish to amend the time of your journey less than 12 hours before your booking start time & where we can provide another driver for your new journey time , No fees will apply and your booking deposit will be valid for your amended journey.

No fee will be charged for any journey cancelled by us

Soiling 
The driver may charge the passenger up to £60 for soiling if it requires the taxi to be taken out of service for cleaning.



Airport Transfers:
Airport transfer 10% discount:

Offer valid from 30th March 2020 to 30th November 2020

Airport transfer 10% discount will be automatically applied at the time of booking.

A £10 deposit is required at the time of booking with the remainder to be paid by card or cash , direct to your driver.

Cancelling your journey

No fee will be charged for cancellation by yourself if cancelled with at least 24 hours notice. 
Journeys cancelled by you with less that 24 hours notice will incur a cancellation fee equivalent to your booking deposit (currently £10)

Should you wish to amend the time of your journey less that 24 hours before your booking start time & where we can provide another driver for your new journey time , No fees will apply and your booking deposit will be valid for your amended journey.

No fee will be charged for any journey cancelled by us

Airport parking charges:

If your collection point is in one of the airports allocated short term car park pick up points , your driver will add the airports parking charges to your final fare at the end of your journey.

Waiting times / charges

Your driver will keep track of your flight status and only proceed to your pickup point 15 minutes after your flight has been confirmed as landed.

30 minutes free waiting starts once your driver has arrived at you pick up point.

A £6.25 waiting fee is applied for each Full 15 minutes after the initial 45 minute waiting time has elapsed.

London congestion charge / ULEZ charges

London Taxis are Exempt from the London congestion & ultra low emission zones schemes and as such no charges will apply when entering either of these areas.

Terms and Conditions:


General Terms and Conditions


These terms and conditions constitute the entire agreement concerning the provision of an Airport Transfer, London tour or homeward fare Service (”Service“) between you and taxitransfers.london . Completion of the booking form and use of the service indicates your unconditional acceptance of the terms and conditions set out in this agreement.


Any changes sought by the customer to the terms or conditions shall have no effect unless agreed in writing by the Company.


taxitransfers.london is a Taxi  company and works with its clients to provide the end user a safe and reliable transport method. If you require a receipt for your journey, which has been paid by cash, you can obtain one from the driver, although the driver is self employed and therefore any receipt as provided will not be inclusive of VAT or have the same added.


Telephone:


07483 276401


Web:


www.taxitransfers.london


Email:


info@taxitransfers.london


taxitransfers.london will email you a quotation for your airport transfer, based on the information provided by you. taxitransfers.london reserve the right to amend the quotation if there is any material change to the original itinerary, the number of passengers, or the type of vehicle required.
Once you have accepted your quotation, please check your booking confirmation carefully and inform taxitransfers.london promptly for any errors. taxitransfers.london shall not be responsible for any delays caused or costs arising from your failure to provide taxitransfers.london with correct information.

You must allow sufficient time when booking your Taxi to allow for the check-in times required by your airline and for any delays caused by traffic conditions. taxitransfers.london shall not be responsible for any delay caused by your failure to allow enough time to reach your destination or if the passengers are not ready for collection at the booked time.


Liability

taxitransfers.london shall use all reasonable endeavours to get you to your destination on time, but shall not be liable for any loss due to delays caused by road or traffic conditions beyond its control on the journey. Under no circumstances shall taxitransfers.london be liable for any loss of profits, business or for any indirect or consequential loss whatever. taxitransfers.london aims at running a reliable service for you, however sometimes Taxis cannot arrive at time of booking due to reasons beyond our control. If the Taxi is running late please contact the control immediately for an update.

All luggage is carried entirely at your own risk. Lost property is kept by the office for a period of 7 days before being handed into TFL lost property office.

taxitransfers.london is entitled to cancel all services and provide up to 100% of the refunds (with in 7 Days of the original booking date), in the event of circumstances beyond their control.

You shall indemnify taxitransfers.london against all losses, costs, damages and expenses arising from any act or omission of any passenger in your party.

Neither party excludes or limits its liability for death or personal injury caused by negligence, or for wilful default or fraudulent misrepresentation, or otherwise in any manner unenforceable by any applicable law.

Termination

taxitransfers.london will refuse or terminate any booking with immediate effect if it places any driver or vehicle at risk of damage, violence or abuse by you or your passengers, requesting that all passengers vacate the vehicle as soon as it's safe to do so.

No refunds will be given for journeys terminated part way through the hire, full fare will be due to the driver and/or invoice issued if the journey is not pre-paid.

Company rights and powers

taxitransfers.london may change these terms and conditions at any time by posting changes online. Please review these terms and conditions regularly to ensure that you are aware of any changes. All existing bookings will be at the rate quoted or applicable rate in effect at the time of booking.

taxitransfers.london reserves the right to change the rules or instructions concerning the use of any part of the service from time to time.

taxitransfers.london reserves the right to change the service, suspend it temporarily, in the interest of quality of service, communication failure or part interest of other customers.


Miscellaneous

taxitransfers.london shall store, process and use all information regarding your personal details in accordance with the requirements of the Data Protection Act 1998. The terms of this agreement shall prevail if a discrepancy arises between a quotation and this agreement.

This agreement contains the entire agreement between the parties relating to the subject matter and supersedes any previous agreements, arrangements, undertakings or proposals oral or written.

The companies’ website may contain hyperlinks to third parties; The company does not control, is responsible for and does not endorse any of the contents of such websites.

Use Restrictions

Reproduction, distribution, or republication of any information, materials, documents and services by any means, without the prior express written consent of taxitransfers.london , is strictly prohibited. Nothing in this taxitransfers.london website shall be construed as conferring any license of taxitransfers.london's intellectual property rights without express written consent from taxitransfers.london . All rights not expressly granted herein are reserved.

Warranties and Disclaimers

The information, documentation, products and services contained on the taxitransfers.london website are provided “as is,” without any warranty of any kind. taxitransfers.london and its suppliers disclaim all warranties relating to the information, documentation, products and services contained on the taxitransfers.london website, express or implied, including, but not limited to, any warranties against infringement of third party rights, merchantability and fitness for a particular purpose.

The taxitransfers.london website could include inaccuracies or out-dated information and is subject to change at any time without notice. Your use of this website is at your own risk. You agree to hold taxitransfers.london harmless from and not sue taxitransfers.london for any claims based upon using this website.

In no event shall taxitransfers.london be liable for any direct, indirect, incidental, special, or consequential damages, or damages for loss of profits, revenue, data or use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to or use of, this website.

Governing Law and Jurisdiction

These conditions shall be governed by and construed in accordance with the laws of United Kingdom. taxitransfers.london controls the taxitransfers.london website from within the country of England . It can, however, be accessed from other places around the world. Although these places may have different laws from those of United Kingdom, by accessing the taxitransfers.london website you agree that the laws of United Kingdom, without regard to rules relating to conflict of laws, will apply to all matters relating to your use of the site. You and taxitransfers.london also agree to submit to the non-exclusive jurisdiction of the courts of United Kingdom, with respect to such matters. Users of the taxitransfers.london website accessing it from places outside of United Kingdom acknowledge that they do so voluntarily and are responsible for complying with local laws.